Legal

Refund Policy

Last updated: 15 October 2026

Damaged, incorrect or missing items

If your order is damaged in transit, incorrect or incomplete, please contact us within 48 hours of delivery with your order number, photographs of the parcel and product, and a short description. We will assess the issue and, where appropriate, arrange a replacement or refund.

Unboxing video for claim verification

For any claim relating to transit damage, a wrong item or missing contents, please record and share a clear, continuous and unedited unboxing video. The video should begin before the sealed courier parcel is opened, clearly show the shipping label and package condition, and continue through the complete opening and inspection of the product.

The unboxing video is required as primary evidence to help us verify and resolve a claim fairly. If a video is unavailable, we may review other available evidence, courier records and our quality checks. This requirement is applied reasonably and does not limit any rights available to you under applicable law.

Food-safety returns

For hygiene and food-safety reasons, opened food products cannot be returned except where they are damaged, defective or incorrect on arrival.

Refund timing

Approved refunds are issued to the original payment method. The time for the amount to appear depends on Razorpay, your bank or payment provider.

Contact

Write to vedamrigh@gmail.com or call +91 76687 66278 / +91 99974 80863 before sending any product back.